Zac - Store 2IC, Botany Outlet Centre, Harvey Norman New Zealand

How long have you worked for Harvey Norman?

I started in 2012. The opportunities I have had so far have been nothing short of amazing.

What do you enjoy most about your job?

Customer service is a massive part of the Harvey Norman lifestyle. Every customer has different needs, and it’s up to me to find the right product to meet them. That’s what I love about working for Harvey Norman: being able to meet customers’ needs is one of the best feelings you could have.

There are challenges in any job, but I’m always there for my team and really enjoy seeing them build new skills and confidence.

What are your top tips for succeeding at Harvey Norman?

Approach each situation or customer with a positive and open mind.
Make time for your colleagues too. Listen to their feedback and think about how you could use it to challenge yourself.