Zac - Store 2IC, Botany Outlet Centre, Harvey Norman New Zealand
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How long have you worked for Harvey Norman?
I started in 2012. The opportunities I have had so far have been nothing short of amazing.
What do you enjoy most about your job?
Customer service is a massive part of the Harvey Norman lifestyle. Every customer has different needs, and it’s up to me to find the right product to meet them. That’s what I love about working for Harvey Norman: being able to meet customers’ needs is one of the best feelings you could have.
There are challenges in any job, but I’m always there for my team and really enjoy seeing them build new skills and confidence.
What are your top tips for succeeding at Harvey Norman?
Approach each situation or customer with a positive and open mind.
Make time for your colleagues too. Listen to their feedback and think about how you could use it to challenge yourself.
I have held a number of roles within the business over the 5 years that I have been working here. My first role was in the Domayne Support Office working first as a reports and I then moved on to become an online co-ordinator in the digital team.
From there I was given the opportunity to work as the personal assistant to the general manager of Domayne.
Most recently I have held position of Executive Assistant to the Chief Operating Officer.